Sales and Support
Linear Acoustic Sales and Engineering Support
The Linear Acoustic Sales and Support Team isn't made up of traditional "salespeople" just waiting to write an order. Rather, each member is a trained and experienced broadcast professional with extensive digital television audio knowledge and an intimate understanding of how to install, configure, and troubleshoot Linear Acoustic products in the real world.
For sales information in the U.S., contact Julie Connors or Tamara Kleine by phone at 717.735.3611 or by e-mail at Julie.Connors(at)telosalliance.com and Tamara.Kleine(at)telosalliance.com.
For U.S. support, please contact Jim Kuzman, Applications Engineer, by phone at 407.276.6492 or by e-mail at Jim.Kuzman(at)telosalliance.com.
Ken Tankel is focusing on Interntaional Sales and iis available by phone at 610.322.8318 or by e-mail at Ken.Tankel(at)telosalliance.com.
Latin American customers can reach Gilbert Felix, Field Applications Engineer, Latin America, by phone at 818.331.3666 or by e-mail at Gilbert.Felix(at)telosalliance.com.
For customers in Europe, the Middle East, and Africa, please contact Egor Tyagunov, Field Applications Engineer, EMEA by phone at +371-675-05580 or by e-mail at egor.tyagunov(at)telosalliance.com.
Customers in Asia can reach Senior Business Development Manager Daniel Wang by phone at +86.138.0139.8528 or by e-mail at Daniel.Wang(at)telosalliance.com.
24/7 telephone support is always available at 1+216+622+0247.
Downloadable User Manuals and Software Updates
User manuals and software updates are available to our dealers and current Linear Acoustic customers by way of logging into our website with a user name and password. For access to these resources, please e-mail Jim Kuzman at Jim.Kuzman(at)telosalliance.com from a corporate e-mail account with your name and your request.
You may also self-register for the site. Once you confirm your registration via the automated e-mail you will receive, your request will be reviewed (to weed out spam requests) prior to approval, normally within 24 hours. Until that time, you will be able to log into the site but will not have access to the additional materials.
All Linear Acoustic products are warranted to be free from defects in material and workmanship for a period of two (2) years from the date of receipt. Complete details are provided in our Product Warranty, available here.