Support

During Regular Business Hours

For customer support during regular business hours (9:00am - 6:00pm ET), please call 717-735-3611. 

After Hours 

For after hours support, please call 201-931-6687.  

Engineering and Sales Support

In the Western US, you may contact Hal Buttermore, Director of Business Development, Americas, at 248.953.3377.  Field Applications Engineer Ken Tankel is available at 610.322.8318 for customers in the Eastern US.  

Latin American customers can reach Gil Felix, Field Applications Engineer, Latin America, at 818.331.3666.

For customers in Europe, the Middle East, and Africa, please contact Peter Passian, Sales Director, EMEA at +49.175.1984.679.

Customers in Asia can reach Senior Business Development Manager Daniel Wang at +86.138.0139.8528 or Director of Business Development Jack Wu at +86.186.0139.9663.

For assistance with any sales-related issue, you may reach Corporate Sales Manager George Elsaesser at 908.296.1156.

Downloadable User Manuals

User manuals and helpful FAQ videos are available to our dealers and current Linear Acoustic customers.  For access to these resources, please e-mail Technical Writer Jim Kuzman at This e-mail address is being protected from spambots. You need JavaScript enabled to view it from a corporate e-mail account with your name and your request.

Warranty Information

All Linear Acoustic products are warranted to be free from defects in material and workmanship for a period of two (2) years from the date of receipt.  Complete details are provided in our Product Warranty, available here.